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 100% NZ owned 

Sheppards

Level up on service and flavour

Returns & Cancellations Policy.

Unfortunately, since our items are perishable, they aren’t returnable unless we made a mistake in your order or in shipping. In that case or in the case of cancelling a placed order, please email us within three days of your order and we will arrange for an exchange of your items. The dispatch of the goods from Sheppards NZ will constitute our acceptance of your offer to purchase those particular goods, and as such cannot be cancelled.
We do not have to give a refund if you change your mind about a purchase — so please choose carefully. If the product you have bought is faulty,
we will provide a remedy as required by the Consumer Guarantees Act.